Privacy Policy

Last Updated: 13/02/2025

Welcome to Cocoon, a platform designed to help you achieve mindfulness and relaxation through guided meditation courses, sleep meditations, challenges, and more. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our app. By accessing or using our app, you agree to the terms outlined in this policy.

1. Information We Collect

We collect the following types of information to provide and improve our services:

1.1 Personal Information

• Account Information: When you create an account, we collect your name, email address, phone number, and password.
• Payment Information: For premium content, we collect payment details (e.g., credit card information) through secure payment gateways. Note that we do not store your payment information directly; it is processed by third-party payment processors.
• Subscription Data: If you purchase a subscription, we collect information about your subscription status and payment history.

1.2 Usage Data

• Course and Session Data: We track which courses, series, and sessions you access, including free and premium content.
• Engagement Data: We collect data on your interactions with the app, such as completed meditations, favorite sessions, and participation in challenges.
• Progress Data: We track your meditation progress, including total meditation time, daily streaks, and completed courses.
• Device and Log Data: We collect information about your device, browser, IP address, and usage patterns through cookies and similar technologies.

1.3 Content Data

• Audio Sessions: Audio files for meditation sessions are stored securely and accessed by authenticated users.
• User-Generated Content: If you submit feedback, reviews, or other content, we collect and store this information.

2. How We Use Your Information

We use your information for the following purposes:

• To provide access to meditation courses, sleep meditations, challenges, and other features.
• To manage subscriptions and premium content access.
• To personalize your experience, including daily affirmations, motivational quotes, and push notifications.
• To track and display your meditation progress, including total meditation time, streaks, and completed courses.
• To improve our app and user experience based on engagement metrics and feedback.
• To enforce role-based access control and secure content management.
• To comply with legal obligations and protect our rights.

3. How We Protect Your Information

We take data security seriously and implement industry-standard measures to protect your information:

• Encryption: Data transmitted between your device and our servers is encrypted using SSL/TLS.
• Secure Storage: Audio files and other content are stored securely, with access restricted to authenticated users.
• Access Control: Role-based access control ensures that only authorized users (e.g., admins) can manage content and user data.

4. Sharing Your Information

We do not sell your personal information. However, we may share your information in the following cases:

• Service Providers: We share data with third-party service providers (e.g., payment processors, cloud storage providers) to operate our app.
• Legal Compliance: We may disclose information if required by law or to protect our rights and safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

5. Your Rights and Choices

You have the following rights regarding your data:

• Access and Correction: You can access and update your account information at any time through your profile settings.
• Data Deletion: You can request the deletion of your account and personal data, subject to legal obligations.
• Opt-Out: You can opt-out of receiving promotional emails or push notifications.
• Subscription Management: You can manage or cancel your subscription through your account settings.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Authenticate users and manage sessions.
• Track user engagement and preferences.
• Analyze app performance and usage patterns.

You can manage cookie preferences through your browser settings.

7. International Data Transfers

Your data may be transferred to and processed in countries outside your jurisdiction, including the United States, where our servers and service providers are located. We ensure that such transfers comply with applicable data protection laws.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you via email or through the app. Your continued use of the app after any changes constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:

Email: [email protected]